Iury R.
Coolmine, Dublin, Co. Dublin, D15 T9F5, Ireland
Within 10 km of Eircode:A86 A86
Cleaners
29 years
4 years experience
Pay: Negotiable
I have recently moved to Dublin to improve my English and pursue higher education. I have a strong background in customer service, with hands-on experience in both the fintech and hospitality industries, where I honed my skills in customer interaction, problem-solving, and relationship management.
In my current role at OKX as a Senior Customer Service Agent, I handle complex customer inquiries, resolve challenging issues, and collaborate closely with stakeholders to ensure top-notch customer satisfaction. My role requires adaptability, empathy, and a keen eye for detail, all of which I am eager to bring to a new position in Dublin. Additionally, my experience as a P2P Dispute Analyst at Binance taught me the importance of effective communication and quick thinking in high-pressure environments.
I also have experience in hospitality, where I worked at a busy pizzeria, providing excellent service, taking orders, and ensuring customer satisfaction. This role further developed my inte.....
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